OYF was formed back in 2006 as a business coaching practise. In 2019, OYF expanded to include a Salesforce consultancy practise bringing on board a consultant who had previously worked in various Salesforce consultancies since 2011. We believe that many SME/SMB businesses know they need a CRM but do not know enough about exactly what they require for their particular business. The combination of our background in business coaching and our experience of Salesforce consulting provides a perfect platform for us to fully understand the requirements of a SME/SMB business and the requirements it has from a CRM.