The Wathen Group incorporates a change management point of view, a reputation management approach, and a cultural change process to guide public and private organizations through significant events or changes in leadership and direction. In creating a clear vision, a strategy to execute on the vision, and a business model to further effectiveness, profitability, and expansion, The Wathen Group strives to build capacity for organizations at all levels. In 2009, with more than 25 years of executive and officer level experience, Deborah Wathen Finn founded The Wathen Group. Using her broad base of expertise, she’s adept at leading transformational change in complex, crisis-driven, and high stakes situations. Our team includes leaders across transportation, infrastructure, engineering, and technology industries in order to offer the depth and breadth needed to support client needs and achieve objectives. The Wathen Group uses strategic frameworks to identify critical issues as well as engaging key management and staff to ensure buy-in and effective implementation. A recent Gallup poll highlighted that when organizations successfully engage their customers and their employees, they experience a 240% performance boost. One of TWG's specializations is creating high employee engagement to drive positive customer experiences and strong safety cultures with measurable results. The Wathen Group is certified throughout the US: State of New Jersey DBE & WBE State of New York DBE & WBE Houston METRO SBE Los Angeles County Metropolitan Transportation Authority (Metro) SBE State of California DBE Connecticut Department of Transportation DBE Maine Department of Transportation DBE Massachusetts Department of Transportation DBE