Many IT organisations struggle with daily operations and lack sufficient time to structurally embed tactical and strategic management activities in daily life. Yet tactics and strategy are a crucial element and a key to success - or a recipe for failure in the long run unfortunately. Reverse Delta helps organizations to optimize efficiency and improve effectiveness. ITSM professionals and Interim Managers who are able to execute quick scans and deliver roadmap elements for organizational maturity and capability growth. Processes, Procedures, Information and Reporting, Tooling, People and Governance - we bring experts and work as a team to achieve results! We'd love to have a chat and are eager to be challenged :-)