Gold Mountain Communications is a US-based live operator inbound/outbound call center and service agency helping leading national corporations outsource their customer service and sales calls. We provide superior quality in the areas of company policies and procedures, customer service, technology, human resources, ergonomics and public image. Our fully automated, state-of-the-art call center equipment and custom software enables Gold Mountain Communications to field thousands of calls daily for each client with a high degree of professionalism and customization. We specialize in sales with up-sells, customer service, lead generation with surveys, e-mail response and Web-based call center services. Our goal is to provide the highest level of world-class call center service to our clients and allow them to focus on their core competencies.