Prior to Ice House America, the retail ice industry was frozen in place, inefficiently distributing a hard and chunky bagged product that was touched by too many hands. Consumers had to break up the ice, usually by dropping the bags in store parking lots. IHA revolutionized the industry in 2003 by combining superior manufacturing, advanced engineering, and innovative technology to provide high quality ice direct to consumers at wholesale pricing. It was a trifecta for consumers: better quality, lower price, and greater convenience. The retail ice industry was forever changed. Today, there are over 3,500 Ice House America ice and water vending machines around the world, operated by national retail chains, individual entrepreneurs, and everything in between.