Using Salesforce to Improve Your Business Documenting and defining processes is an often-overlooked aspect of running a company. Taking the time to go through the important functions in your business can be an eye-opening experience for many, but yields a deeper understanding of what’s really happening, or not happening, in your organization. Using Salesforce not only allows you to track important customer data, sales and other useful information for running your business but also allows for complex interaction with your customers and workforce. Processes can now be enforced or reviewed quickly using visually effective graphs and dashboards enabling decision makers quick access to the critical aspects of their business in real-time. When all is said and done our goal is to leave our clients with a thorough understanding of what is happening in their business on a daily, weekly or monthly basis. This understanding will come in the form of up to date information available in easy to understand reports and dashboards highlighting the important aspects of your company’s performance, enabling you or your managers to make data-driven decisions and prioritize their valuable time effectively. Certified Salesforce Administrator, Certified Salesforce Sales Cloud Consultant