We started Defy Expectations because we believe that in the Covid world we need great leaders and great companies. We are bringing years of business expertise to deliver coaching, training and consulting where costs and outcomes are transparent, affordable and targeted at all levels of the organisation.. We know how to do it. Over the decades we have worked in global companies and watched the landscape change, the balance of information shift and the complexity of the customer lifecycle increase. We won't just tell you what you need to do; we will roll up our sleeves and help you do it! We help our clients transform their business, driving sustainable growth, competitive advantage and most of all serve the needs of their stakeholders.