The purpose of a business is to create and profitably serve loyal customers. We coach and consult with business leaders and owners to help them gain clarity about the right things to do to fulfill this purpose and achieve the right results. Doing critical things such as hiring the right people for the positions, increasing sales, consistently meeting or exceeding customer expectations, and facilitating team success. Leaders engage us for a wide variety of reasons, ranging from increasing productivity to improving team satisfaction to creating more loyal customers. We do not presume to know all the answers to every client situation. Rather we see ourselves as clarifiers helping leaders fully think through their challenges and opportunities so they can make decisions they can commit to. Typical challenges we help leaders with include the hiring of the right people for the right positions, increasing sales and revenue, consistently meeting or exceeding customer expectations, and facilitating team success.