Amazon Owes 99% of Sellers Money. Why? The return/refund process with Amazon is confusing, so we put together the top 12 areas where returns and refunds go unnoticed. 1) Reimbursed you for less quantity 2) Reimbursement smaller than item value 3) Issued chargeback/no reimbursement 4) Failure to replace items back into inventory Lost and Damaged Units 5) Damaged inventory at warehouse 6) Destroyed item w/o permission 7) Lost inventory at warehouse 8) Carrier damaged inbound shipments Refunds and Mishandled Returns 9) Improperly received or miscounted items 10) Refund issued, customer never returned item 11) Failure to reimburse a return 12) Failure to issue 20% restocking fee If this all seems overwhelming it can be. You are focused on selling, not tracking down individual cases within Amazon. FBAi can help. Our proprietary software identifies and summarizes all of your cases where a return or refund is due. From there, our professional analysts track each case to ensure repayment. Our simple dashboard provides you details on all open cases and payments due. The best part? There is no monthly fee or signup charge. We only charge a commission, only due after your repayments from Amazon are deposited into your account.