Bruviti

www.bruviti.com

Our mission: to lead the service industry’s transformation from a cost center to a profit center. Bruviti has perfected an advanced, AI-powered coaching network optimized for the OEM service and support sector. Our highly evolved AI leverages years of experience to deliver problem resolutions that are contextually tailored to each service or support ticket, and that aim to maximize lifetime customer value. Bruviti enhances a manufacturer’s customer-support capabilities by ensuring that every support agent, customer, employee, partner, and website visitor has the best, most relevant information to make informed customer service decisions — and in the process provide enterprise insights that can inform product design, drive sales, and maximize CX. By choosing Bruviti, some of the top brands in home and commercial appliances are now able to: • Respond to and resolve problems faster • Increase support capacity • Improve agent proficiency • Improve customer experience (CX) • Enable efficient self-service • Improve first-time fix rates • Capture the experience of expert agents and expand their knowledge base • Leverage knowledge and know-how via increased discoverability Visit https://www.bruviti.com to learn more.

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Our mission: to lead the service industry’s transformation from a cost center to a profit center. Bruviti has perfected an advanced, AI-powered coaching network optimized for the OEM service and support sector. Our highly evolved AI leverages years of experience to deliver problem resolutions that are contextually tailored to each service or support ticket, and that aim to maximize lifetime customer value. Bruviti enhances a manufacturer’s customer-support capabilities by ensuring that every support agent, customer, employee, partner, and website visitor has the best, most relevant information to make informed customer service decisions — and in the process provide enterprise insights that can inform product design, drive sales, and maximize CX. By choosing Bruviti, some of the top brands in home and commercial appliances are now able to: • Respond to and resolve problems faster • Increase support capacity • Improve agent proficiency • Improve customer experience (CX) • Enable efficient self-service • Improve first-time fix rates • Capture the experience of expert agents and expand their knowledge base • Leverage knowledge and know-how via increased discoverability Visit https://www.bruviti.com to learn more.

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Country

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State

California

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City (Headquarters)

Campbell

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Founded

2012

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Estimated Revenue

$1 to $1,000,000

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Social

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Potential Decision Makers

  • Vice President Data Science

    Email ****** @****.com
    Phone (***) ****-****
  • Head , Operations

    Email ****** @****.com
    Phone (***) ****-****
  • Other

    Email ****** @****.com
    Phone (***) ****-****
  • Senior Software Engineer - Quality Assurance

    Email ****** @****.com
    Phone (***) ****-****

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