Apello - leader in Live Answering Service More Freedom More Opportunities More Satisfied Customers LIVE ANSWERING SERVICE! Apello has been providing professional communications services for over 75 years. In that time, we have assisted our clients in designing communication solutions and processes that have increased business while reducing costs and dramatically enhancing their ability to serve their customers. We pride ourselves on providing world-class quality communications services 24 hours a day 365 days per year. Technology By using Apello, “high tech” and “high touch” customer contact becomes a reality. Apello has invested in state-of-the-art equipment and software that is designed specifically for answering service. This allows us to provide an unprecedented level of customization for our clients. This customization enables Apello to completely meet the unique requirements of your organization. Quality Apello’s dedication to quality service is unmatched in the industry. Apello’s rigorous quality assurance and training programs ensure that quality and professionalism are never forgotten and are always improving to better meet your needs. Apello employs a full-time training and quality development specialists who performs quality assurance for every agent, every week.