CTELO makes telephony a natural part of Microsoft Teams with the telecom agnostic cloud service - ROUTEAMS. Add Microsoft Phone System licensing, and ROUTEAMS connected to a telecom provider - and experience truly unified communication. The solution integrates all Microsoft Teams functionality with Business Telephony capabilities. Business users will intuitively answer calls through main numbers, supports numbers, or direct telephony calls in Microsoft Teams, just as they already do with Teams to Teams calls.