aQsi is a business improvement firm that specializes in "operational audits." An operational audit is a review of how an organization's management and its operating procedures are functioning with respect to their effectiveness and efficiency in meeting stated objectives. aQsi focuses its audits first and foremost on "effectiveness." The audits are process focused and apply to any organization in any industry. A business often considers operational audits when senior management has become convinced that operational improvements can be made and need to be identified.