The office of Inspector-General and Taxation Ombudsman assists taxpayers and tax practitioners to address complaints about the administrative actions of Australian Taxation Office (ATO) and the Tax Practitioners Board (TPB). Generally, administrative actions relate to the conduct of the ATO and the TPB in their interactions with you, including the policies and procedures which guide these actions. They do not include decisions such as how much tax you have been assessed to pay or whether you should be registered as a tax agent. Tax administration complaints may be lodged through our website: http://igt.gov.au/making-a-complaint/lodge-a-complaint-form/ or by call us on our complaints line on 1300 44 88 29 Monday to Friday, between 9am-4pm Sydney time.