Our mission is to help organizations optimize the business value of information technology services and solutions, both those provided in-house and those provided by external partners and suppliers. Our portfolio of specialist consulting services and solutions addresses three interrelated areas: (1) Managing effective collaboration across business and IT functions, with customers and with key partners and suppliers; (2) Optimizing the speed and efficiency of information technology service management capabilities throughout the service lifecycle; (3) Ensuring that information technology services and solutions support strategy execution and the achievement of business objectives. Our work with all our clients is guided by the following three principles: (1) We are committed to providing robust techniques and insights not readily available from other sources; (2) We strive to create valuable learning opportunities for everyone who participates in the projects we undertake; (3) We structure our fees to reflect the results that we help you to achieve.