Southwest Central Dispatch (SWCD) is an intergovernmental cooperation association created in 1985 by an intergovernmental agreement. The association consists of a Board of Directors, comprised of the Mayors or Presidents of each member unit of local government, an Executive Committee, comprised of each member’s Police and/or Fire Chief(s) and a Communications Center, represented by the Director of Communications. Aided by a computerized dispatch system, SWCD operates on a 24-hour, seven-day a week basis. The Center provides Police, Fire and Emergency Medical Dispatch service for the 8 member local government units. It is interconnected with the State of Illinois Law Enforcement Agencies Data System (LEADS) and the National Crime Information Center (NCIC) in Washington, D.C. SWCD provides an ever-ready service to the public through constant contact with Police, Fire and Emergency Medical units. Our goal is to render courteous, efficient service at all times. Accordingly, we require our employees to represent our organization to citizens and other public safety professionals in a courteous, helpful, accurate and professional manner in all telephone and personal contacts.