Celebrating their 28th year in 2023, the UK National Contact Centre Awards are the longest running and the most highly respected programme in the UK. Why? Because when you win, you have really deserved it. These awards recognise the best talent in our industry. Judges are looking for the individuals and teams in our industry who are role models, inspiring others and deserve recognition for the work they are doing in their contact centre operation. Past winners have gone on to great things – many are now at senior management and board level, and some make up our panel of highly qualified independent judges. The awards are open to all contact centre operations based in the UK - no matter how small or large you are. We just want to find and recognise the best people in our industry. The awards have an excellent reputation for being of a very high standard due to the judging process and the quality of the judges, supported by our five Head Judges.