The Health Care Consumers' Association (HCCA) was incorporated in 1978 and is the peak health consumer advocacy organisation in the ACT. It has supported and developed health consumer perspectives and policy in the ACT for over 35 years. It has grown from a small group to a substantial organisation contributing a consumer perspective across the ACT health system. HCCA is a body through which health care consumers can participate in policy, planning and service decisions that affect their health. We work to improve the quality and availability of health services, supports consumers to identify shared priorities about health, and represent these views to the ACT Government. HCCA involves consumers through: * consumer representation * consumer consultation * community forums * health information sessions about health services and * regular HCCA communications