The simple, smart & efficient contact center solution. Our VoIP software is empowering organizations by transforming their contact centers into customer engagement centers through process automation driving our cloud application features; Telephony & Dialing: Telesero call center software enables agents to be more effective when handling customer interactions – deliver a better service experience or sell more. Smart Dialers give agents more time with live prospects. Intelligent Omnichannel Routing connects customers to the right agent. On-Screen Customer Info puts information at the agent’s fingertips to personalize service. Everything is automatically logged into your CRM. Workforce Management: We help you automate, streamline and make your overall daily needs more efficient and more reliable. Reducing human error and giving your workforce the freedom to do what they are there to do; serve your clients and grow your business – not manage the day to day technical needs. Compliance Tools: In today’s world, it’s vital to make sure your company is utilizing either DNC-scrubbed lists or a Do Not Call list scrubber in order to stay compliant with the telemarketing sales rule. Contact centers are a great way to generate business, and Telesero helps in this regard. We want you to feel secure in everything you do at your contact center. We are TCPA and DNC scrubbing compliant. Telemedicine: Telesero provides the tools and resources to securely service your patients and members from anywhere in the world. In today’s environment, it is more important than ever for your patients to have access to your services regardless of the outside circumstances. Safely facilitate visits and appointments without sacrificing the security and privacy of your practice. Telsero is delivering managers and agents all the tools they need to become fully optimized on the daily with guaranteed lower monthly VoIP costs. Check out our website, or reach out to a team member to learn more!