Their Upgrade is Our Standard At Simplii we believe in giving you more for your money. Not only do we include advanced VoIP features such as Call Center, Call Recording, CRM Integrations, and many other Fusion Plan standards, but we also provide onsite support and lifetime in-person training at no extra cost. Better Service & Training We strive for one-call-completion. This means we train each team member to handle all your needs. No transfers. No other departments. We even periodically call you to check in with your current needs. Simplii also offers free training by phone and in-person as often as you need it. Integration and Innovation Integrations are the future and our focus. We are the developer. We don’t rely on simple third-party solutions—we build true in third-party that improve your workflow and customer relationships, track next steps, and even kick off CRM campaigns. We cater to any of your integration needs. Custom Development Need to connect your VoIP service to your web app or CRM? We’re your solution. If your needs align with all our customers’ needs and it hasn’t already been built, we’ll build it for you for free. If you need something special too, we got you covered. We’ll take a look at the details and provide you with an estimated cost for the work.