The seemingly obvious potential in the Nigeria online retail market creates an opportunity for ready players to further invest in this regard, hence, creating room undoubtedly for greater returns. The said market is fast receiving embrace from the rather busy career audience who would rather achieve the timely supply of their favourite items than create time to visit the stores physically. Eshoppaz.com, an initiative of Eshoppaz Integrated Systems Limited upon identifying these vast potential that exist in the online retail marketing in Nigeria made a foray into the market a year ago. The process made thus far is drawn from riding on the crest will of reckoned experience in outstanding customer service delivery and unique customer expectation management.