Establish a personal and lasting relationship with each of your customers is our priority in order to enhance your brand! Our BtoBtoC model is committed to enriching and differentiating your offer on segments and highly competitive markets. It is based on the creation of customized relationship and affinity programs issued through multichannel solutions (App, Website, Phone, Social Networks, Lounges) and white label collaboration. Combined with our CRM system (Hyper Profiling, Data Mining, Reporting), this tripartite approach inscribed in a virtuous collaboration, meets your strategic issues of loyalty, enrichment of customer knowledge and differentiation. Our business expertise, patented technology tools associated with our human capital give us a unique and differentiating scheme. Generali Concierge Services also provide its clients with marketing solutions that drive the differentiation of the customer experience through the use of Concierge, entertaining your customer network through events and other privileges. We operate worldwide, with our partners carefully selected for their products, services, expertise and professionalism in diverse areas such as gastronomy & enology, art & culture, travel & hotels, sports & wellness, or even fashion and fine jewelry. Our Group, through Generali, is providing us since 1831 with unparalleled expertise in the field of customer care and relationship with empathy, authenticity, and professionalism. With great service, happy customers become brand advocates!