We are a human-centered research and strategy practice. We design credible and creative study experiences, and coach as we provide support. Research projects begin with lots of questions, and different points of view. In our process, we focus on bringing structure to the vast array of research questions. This highlights the potential that the research can attain. We align teams around meaningful study designs, and bring clarity to what actually needs to be learned. In crafting research strategies for teams, we focus on the people we want to learn from, and the people creating the offering. We conduct full scale research engagements, and offer coaching in our rigorous five-phase process, as well as for teams interested in understanding more about specific outputs (personas, journey maps, etc.). Please reach out with questions or visit us at our website for more information at www.twigandfish.com.