English: WWW.INYAN.SE | CALLE@INYAN.SE | 070 - 593 41 61 ACTIVITIES Is it easy to change habits? Is it a challenge for you to make all your coworkers to change their habits? Are your team a dysfunctional team or needs to develop? Are you satisfied with your customer interactions? Are your conversations as effective and meaningful as you want? We are a company that has gone into behavior science in order to find working communication principles that really works in human interactions. Based on those principles we can create dialogue strategies for Personal Development. Operational Coaching for Team Leaders and Managers and for all types of customer interactions (channels: web, mail, chat, phone, video and live meetings and for different situations like customer service, support, indoor sales, stores and field sales) The result is measurable effects for key performance indicators, bot economical and emotional. “- this is actually working!” SERVICES AND TOOLS We provide consulting and training in the following areas: PERSONAL DEVELOPMENT | COACHING | TEAM DEVELOPMENT | CUTOMER INTERACTIONS We also provide you with IT-Based TOOLS for: LEARNING | SUPPORT | TRINING | MEASURMENTS So that you can start directly and get sustainable effects! Special areas of expertise: Behavioral Science | Behavior Models | Coaching | Personal Effectiveness | Team Effectiveness | Customer Service | Customer Support | Sales