converse360 enables businesses to deliver a first class, always-on service to todays connected customer. Our powerful Service Automation platform makes it simple to automate your customer service interactions and deliver a fast, effortless and personalised experience. Customers can instantly self-serve from their favourite device, through their channel of choice. converse360's platform provides powerful self-service interfaces that enable customers to communicate using natural conversation through: SPEECH (telephones, web browsers, smart speakers, wearables) VISUAL (Visual IVR and lifelike digital avatars) MESSAGING (Webchat, various Social Messengers, email, SMS) Our platform intelligently blends the strength of automation technology with the leading contact centre and teamwork applications for a seamless customer experience. We embed the very best AI, speech and automation technology within the platform to enable captivating and engaging experiences for your customers.