The TICKET project aims to provide academics and professional staff with holistic skills in intercultural competence (IC) that will allow them to enhance internationalisation and improve social-educational delivery across the higher education sector. TICKET responds to the increasing diversity of higher education, by generating opportunities for staff to develop the requisite IC skills to take advantage of the benefits and confront the challenges arising from the expanding number of intercultural encounters and collaborations that take place within the classroom and workplace. TICKET also seeks to foster social inclusion through promoting diversity by developing social, civic and intercultural competences within staff communities. The project will tackle discrimination, segregation and racism by equipping staff with relevant intercultural competence skills and helping them to engage with under-represented and disadvantaged student and staff groups such as BME, refugees, LGBTQ and persons with disabilities. Specifically, TICKET will create a modular Training Programme to support staff in their IC skill development, flexible ICT Tools which can be tailored to varying institutional contexts, a Toolkit aimed at supporting all staff as they engage with IC related professional development and a Handbook and Framework for Policy Makers. HEIs will be able to use the TICKET outputs to enhance their own internationalisation initiatives and CPD programmes for staff. Seven universities will participate as Partners in the project – University of Edinburgh, University of Amsterdam, University of Granada, Jagiellonian University of Krakow, University of Bologna, Katholieke Universiteit Leuven and Freie Universität Berlin. Additionally, the Coimbra Group network, European University Foundation and Complutense University of Madrid will act as Associate Partners to help the consortium ground and disseminate the project results.