Knowledge Brokers International (KBI) Delivering Solutions In Canada, USA, South Africa, South America, Middle East, Europe We consult, speak, train, customize and license training and business building systems and processes in the areas of sales, sales management, personal marketing, entrepreneurship, customer service, social media marketing, and call centre training on collections, inbound and outbound selling and customer service. KBI’s content, processes and systems are developed by Bill Gibson and Shane Gibson.