A world class, digital training programme that brings foundational management skills to people managers leading teams. Across three jam packed courses, our curriculum blends best practice knowledge with pragmatic, evidence based tools and techniques that are proven to work. Once completed, managers will have a new comprehensive toolkit at their disposal, whenever they need it. Programme Curriculum: Course 1: Setting Up Success + The role of a manager + Managing remote teams + Different management styles + Setting SMARTER Goals + Managing workflow + Delegating the right way Course 2: Conversations That Matter + How to handle difficult conversations + HESTA: A feedback model + Structuring & delivering feedback conversations + How to get derailed feedback conversations back on track Course 3: Coaching Made Easy + Managing vs. coaching + How to use powerful questions & active listening + Coaching techniques for different situations + The coaching flow – processes for common coaching situations Features & Benefits + Fully optimised for on-the-go learning, users pick up wherever they left off + Practical learning delivered in a relatable, accessible and engaging style think_do.jpg + Each chapter ends with pragmatic application of learning in either ‘think’ or ‘do’ tasks + Access to tools & techniques whenever users need them in the moment