Sarah Bloomer & Co works with UX leaders, directors and managers and their teams to help them improve and succeed. UX teams are made up of practitioners with different skills and working styles, who must often work across multiple teams: the UX team, scrum teams, practice teams (research, design, strategy or all three) and more. The soft skills to collaborate, communicate and negotiate competing priorities is essential. Success is more than the best methods and skills. Success is also impacted by UX maturity and the company culture. We bring years of experience working with teams and UX leaders to help identify barriers and opportunities to drive success. In today's world, starting a UX team, or establishing a team of one is a challenge. When you cannot find UX practitioners with years of experience, hire a promising UX practitioner and I will work side by side with them on your projects to rapidly build their skills and experience. Through on-site coaching and mentoring, your new UX practitioner can be transformed into a UX leader. Or you can bring UX skills and a customer centered mindset to your product team through in-house training. We offer courses in UX Maturity, UX Design, Sketching, UX Teams, Design Facilitation and Design Research. CLIENTS: Convene (Sept18 - present) UX research, process and strategy Julius (Aug18 - present) UX research and strategy WBUR BizLabs (June18) Product innovation workshop; Biz Lab Innovation Forrester Research (Oct12-Sept15) Customer research, service design, website digital strategy, mobile design and user testing, UX design for web and intranet. Pipedrive (Jun15-Sept15) Product and CX research Aetna (Jul15) UX Training Brainshark (Feb15-June15) UX Team mentoring Buildium (May-Aug14) UX team development and coaching TrustLayers (Apr14) Product strategy Copyright Clearance Center (Mar-May14) User walkthroughs and web redesign Balihoo Inc (Jul-Oct13) UX research and UX coaching Carbonite (Jul12-Nov13) UX team development, UX coaching; team strategy workshop Verizon Terremark (Nov12-Jun13) UX research and UI design for VerizonCloud application Kronos (May-Oct12) UX Training, UX Team Strategy workshop Athenahealth (Jan12) Design Facilitation workshop Syncsort (Feb-Oct12) Interaction design, user research, persona development; UI design training. Sophos (Jun11-Jan12) UX research; Intranet design; info architecture and wireframes; service design; UX standards Constant Contact (Jul11-Sep11) Persona development; usability testing Bosch Healthcare (Jun11) Product Design Innovation workshop with Mad*Pow. Alkermes -- (Nov08-Jan09) Intranet redesign; information architecture for website Sherwin Williams (Aug-Sep08) Corporate intranet strategy and research Smart Destinations (Jun-Sep08) Customer research to inform web strategy; interaction design Tank Design (May07-Sep08) CX research, Information architecture, design and evaluation on multiple projects National City Bank (2006-07) Intranet user field research and design.