Who we are At 2nd Office our #1 value is to obsess over the customer. We believe that if we put our customers first everything else that’s good will follow. Our highly educated workforce is supporting over 200 clients globally. If you do business with us, we will focus on helping you grow your business. We don’t just support your business, we want to help improve your systems and processes, improve its customer experience and help cut your costs without sacrificing the quality of work that’s done. We believe that with the right people, technology and processes in place, we can help our customers achieve their goals. We count among our clients some of America’s, the UK and Australia’s Top 500 online retailers and Top 100 Amazon. We help our clients grow one day at a time and as they grow so does our company. Thanks to our clients and our workforce of smart and talented individuals, 2nd Office continues to grow and aims to help innovate the way work is done through technology and educational training. We believe if we focus on our customers and employees, everything else will fall into place. The 2nd Office Difference Our approach to outsourced/offshore staff goes beyond the talents of the individual. We believe in keeping employees happy and engaged, because a happy employee means they will consistently deliver high-quality work and have a lower turnover rate. Our attitude towards company culture, management, development, and recruitment is what allows us to keep our staff retention rate higher than our competitors. Higher retention means that rather than dealing with someone different every time, our employees have the opportunity to learn your business and become increasingly more effective in providing high-quality service.