OUR PURPOSE Our purpose is to develop leaders who drive positive change within their organisation through improved performance, productivity and innovation. This leads to improved customer experience, profitability and team engagement. DEVELOP THE LEADER WITHIN At the Frontline Management Institute (FMI) we believe that both individuals and organisations have the potential to be great leaders and our aim is to “develop the leader within”. FMI provides people with the toolkit they need to succeed; developing skills, knowledge and confidence on how to approach leadership and management. FMI provides the support and recognition required to successfully “develop the leader within” For individuals, leadership competency is the ability to inspire and motivate team members to work towards a common goal. For organisations it is the ability to improve or maintain competitiveness by developing performance and productivity, delivering outstanding services to customers and engaging employees. GLOBAL DELIVERY With a strong focus on face to face interaction, FMI delivers learning and development solutions across the Asia-Pacific region and globally. FMI delivers leadership and management training courses and programs across Australia in a range of locations including Sydney, Brisbane, Melbourne, Adelaide, Canberra, Perth, Sunshine Coast and Newcastle. FMI also delivers training, assessment and coaching services globally to countries such as Singapore, India, Papua New Guinea, New Zealand, USA and United Kingdom. In addition, FMI has RTO registration Australia wide which enables national delivery of qualifications to clients and individuals. FMI is a registered training organisation (RTO) which means we are able to deliver training and assessment that leads to certification in Australian Nationally Recognised qualifications and units of competency.