Pro-Active Performance is an agile team implementing solutions that deliver not just information but improved capability to people—converting “programs from headquarters into practices in the field or at retail.” Pro-Active combines extensive skills and experience in the areas of analysis, design, and development of content/information, and delivery of the resulting knowledge and skills to people within organizations. Pro-Active has developed and delivered sales, customer experience, and process improvement initiatives that have produced measurable and sustained results for its clients—including a Brandon Hall excellence award for a 500%+ improvement in lead follow-up activities.