At Repeat Customers LLC, we identify the best way to increase customer retention along the customer journey. We work with you step-by-step to create a powerful retention strategy built for profitability. We identify and quantify your company’s brand value to explore possibilities for higher customer loyalty. To correctly understand competitors’ behavior, along with customers’ needs and demands, we analyze your perspective market. The analysis often includes a deep-dive sentiment analysis about wishes, preferences, and complaints expressed by customers through various online channels.