Palvelumuotoilu Palo is a company that specialises in service design. We are very passionate about improving the quality of service experienced by customers every day - we feel that it is our duty to make customers' voices heard. Our mission is to assist service providers optimise their services with the help of customer insight. We work with companies of all sizes, and from various business fields. We believe in hands-on approach in all our projects and we are not afraid to get our hands dirty. We are highly committed to all our projects and our customers. We listen to our customers and strive to provide them with the best service possible. Do not hesitate to contact us, if you... - would like to improve your service experience or some part of it - want to know more about your customers - want to map out your customers' true needs - want to know more about service design