What We Do Pinnacle Community Services (formerly Family & Children’s Service of Niagara), a private, non-profit family service agency, has been at work in the Niagara community since 1895. The strength of Pinnacle Community Services is the network of inter-related and complimentary services reaching people at every age and every stage of life; that is what makes us unique. With offices in Niagara Falls and Lockport we impact the lives of children, adults and families in communities all across Niagara County on a daily basis. We can help you and your family find the services you need. Our mission statement: "SIDE BY SIDE, STEP BY STEP...we strengthen our community by supporting and empowering individuals and families on their journey." Strengthening Niagara… one person, one family at a time since 1895.