Established in 2005, Outreach Process Partners, LLC (OPP) helps organizations apply technology tools, data analytics and communication strategies to improve performance. OPP's core values are: 1) Make a difference, 2) Take care of each other and our clients, 3) Give back We are experts in the listening side of strategic communications. Through facilitated strategic planning sessions, focus groups, surveys, interviews, social/media monitoring, web analytics, hotline calls and database activity–we help our clients understand what staff and stakeholders are doing and what they expect. We uncover both the opportunities and the barriers to mission accomplishment. OPP helps you baseline where you are today and create strategies to achieve your goals. OPP’s expert team also helps you implement process improvements and award-winning outreach and education products (online, print and video). We develop efficient, targeted distribution channels and information management solutions. This results in wider and more positive communication and collaboration at a lower overall cost. Our team includes skilled writers, editors, graphic designers, illustrators, videographers, producers, editors, data analysts, web developers, database programmers, social media experts, facilitators, meeting planners, survey technicians, project managers, and business analysts. OPP won the 2018 Stevie Award for Corporate Social Responsibility (Gold) and 2018 Employer of the Year (Silver). We are ISO 9001 certified with "exceptional" CPARS.