Today people communicate with each other, across the world using various mediums at a click of a button. However, organizational communication with its stakeholders, have become extremely challenging for a enterprise, since they have to keep up with these diversified mediums which is based on each individual's personal preference. iPhonik has evolved as a solution for such demand, and has become a technological partner who can address these communication challenges, while an enterprise can focus on their core business. Accumulated domain knowledge over the years and technology adaptation has enable us to help organizations to address these communication challenges, and satisfy their stakeholders demanding communication needs. Our Phonik-IP platform enables an organization to solve their simplistic voice communication requirements to more complex contact center challenges. Phonik-IP platform is a communication framework which is based on open standards, modular architecture built using the latest communication technologies.