KALPA Solutions, Inc. (KALPA) is a Michigan-based company and was established in 1997 to provide business process consulting, customer relationship management, professional information technology, and database application development services. KALPA has developed several innovative technology-based products and services designed to help organizations of every size become more productive and efficient. These products include large-scale, database-driven, public-facing websites and multiple back-office web-based software applications serving a variety of industries including healthcare, insurance, education, telecommunications and automotive. KALPA also provides a variety of customer relationship management services including marketing research, database marketing, contact center consulting, as well as, business process and technology consulting services.