In the past, IT service was a matter of infrastructure: networks, devices, servers and so on. The internet was slow, the applications were often clumsy and sometimes unusable, and these systems were not interconnected. That was the first wave of IT or IT1.0. The good news is there are solutions to those challenges ­from forward thinking IT companies and we’re all glad they are here to help. For business leaders, the question is now: how can I put a process in place to use technology to grow? - ­How can our company improve operational efficiency to strengthen our bottom line? - ­­How can our company improve our services to surpass the competition and see better top line revenue? - How can our clients communicate with us faster and more conveniently? - How can we accelerate the sales cycle? - How can we leverage digital marketing to build our brand? ­ To grow your business you have to look for ways to grow your revenue through technology, speed up processes, reduce bottle necks, a clear path to build IT maturity and ultimately gain a competitive advantage. We call this process IT2.0.