DealerKnows is an automotive consulting company focusing on sales, Internet, and BDC training as well as their proprietary accountability software. Founded by automotive industry expert, Joe Webb, DealerKnows assists dealers in improving online, on the phone, and on the lot. Consulting occurs in four capacities. They offer in-store, hands-on consulting, virtual training, price mystery shop reporting, and a proprietary accountability software. DealerKnows' task is to maximize dealerships' advertising investments through email template/text script, process, sales, phone and Internet training as well as improve the technology and vendor utilization in dealerships. Their training and services have shown dealers documented success regarding online presence, appointment metrics, closing ratio and sales volume improvement. DealerKnows is known for making automotive education entertaining.