EF Twelve provides world class workforce services by bridging the gap between technology and humans to drive productivity. Combining human intuition and capabilities with technologies such as Artificial Intelligence (AI) and Internet of Things (IoT), we provide services that will make sure our clients are ready for the 4th industrial revolution. Humans working alongside technology to automate your business processes: we are the humanoids! Our main services include: Contact Center: for inbound and outbound calls Case Management: for live and post-audit document review. Doc Digitization: for quality audit or electronic record keeping. Social Care: for conversation support with customer care and community engagement. Field Force: for on the ground support with research, sales and other support. Product Testing: for end user testing for prototyping or product validation.