Critical Success Solutions is a wholly owned Australian company that was established in 2002 in response to an identified need for businesses in the aged care industry to be able to access fresh and innovative approaches to business management and quality system solutions. CSS specialises in providing tailored solutions in care (aged, home, disability), quality and safety, policies & procedures, consumer engagement, social media management, training & education and business management. There are team members that can support you to drive innovation in your person-centre care – contact CSS Administration Team: Alex 0448 672 118 or CSS Managing Director, Fleur Hannen on fleur@cssconsulting.com.au.