KDNC is a customer experience specialist that helps businesses build solid CX strategies that improves the experience and journey their customers have when interacting with their products, services, and company. We focus on critical areas: chargeback mitigation, subscription management, warranty policy, order fulfillment, shipment issues, and customer incentive programs. In our broad operational experience we have helped businesses setup customer service operations from the ground up, developed risk management plans, and robust business continuity plans (BCPs) to protect revenue streams when disaster strikes. We help businesses build a solid CX foundation that creates strong trust, reliability, and loyalty among customers.