Writing, research and consultancy in IT and telecommunications. Products include market research, technology research, magazine features, case histories, online documents, Web pages, user manuals, and multimedia. Clients include research companies such as Cutter, Seybold, IDC, Gartner, and Faulkner ; publishers such as TAB books, Heritage, Wordware, and IDG; plus diverse hardware and software companies. For details, see http://bjdooley.com.