We are a company coming from over 20 years of experience in doing customer support, outbound calls and user experience and process testing within regulated industries, such as banking, gaming, insurance, telecom and energy. We combine the resources of our hands-on 250 agents with automated systems, to provide our clients with great service on demand to improve their business even further. We do this in twelve languages in many countries locally. Some of our main tests and services: Testing of Processes - Registration funnel, payments and other business-critical processes Customer Life Cycle Monitoring - SMS, email and phone communication UX – make sure your customers navigate and use your site easily Compliance checks - Limits and opt-outs Customer Service Mystery Shopping Performance tests Outbound Activation and reactivation calls Customer Surveys