Vulnerable Customer eXperience (VCX) provide training and tools specifically to help regulated industries meet their obligation to serve customers in vulnerable circumstances fairly. Our background is the FCA guidance published in 2021. We deliver engaging eLearning modules and The Signpost database of vulnerability that aligns business with the FCAs vision of purpose driven organisations. VCX will assist your company to engage with its customers to demonstrate compliance, show empathy and differentiate the way your business practices are delivered and received