For more than 25 years, we have analyzed and shaped internal and external relations of companies. Our owner-operated institute forms a link between best business practice and relevant scientific research. Our mission is to provide guidance for companies and consumers in times of change and to bring transparency into the everyday lives of people. In order to achieve this goal, we work with partners of two types. On the one hand, there are the media who commission us to carry out comparative studies. Thanks to our wide range of measurement methods and our extensive experience, we are able to do deliver independent and meaningful results that assist consumers with difficult decisions. On the other hand, we work with businesses that see us as a competent partner and consultant in the acquisition, satisfaction and retention of customers and employees. We use individually tailored methods for our analyses in order to develop effective recommendations for action. This way, we optimize experiences and contacts that people have with and inside of companies. To our customers, we are experts in the fields of customer and employee experience. In our toolbox we have e.g. our comparison portal cx::radar, our in-house field research DUBIKU and wide-spread portfolio of methods to measure experiences. If you want to learn more, hop on over to our website.