Good leadership is good for your business The quality of leadership and staff commitment has a lasting impact on the success of companies. Numerous studies have shown the positive impact good leadership has on customer satisfaction, growth in turnover and employee productivity. Good leadership also influences public perception of your company and therein its attractiveness as an employer, which set against the backdrop of an ever-changing demographic and the resulting competition for ‘best minds’ is a critical issue. Successful executives are those who are able to create environments whereby the qualification and personal potential of employees are optimised. Personal responsibility and the ability for self- assessment are basic requirements of a modern human resources policy, without which it becomes difficult for a company to design and control its viability through adaptation and change in the long run. Leadership primarily means making future-orientated decisions in often complex tension areas of conflict involving strategy, structure and culture with many prevailing uncertainties and also ensuring their implementation. The supposedly “soft” issue of leadership has a “hard” and very real impact in practice. It is worth investing in this issue and achieving decisive competitive advantages. I would be pleased to support you with this approach.