Impératif Call Centre Partners are a state of the art call centre and direct marketing company specializing in outbound telemarketing campaigns. We partner with many varied businesses across numerous industries within Australia in order to increase revenue and ensure customer satisfaction via proven services such as outbound telemarketing, welcome to brand surveys, 24 hour web chat and digital marketing. As Australia’s leading call centre partner, Impératif offers best-in-class call centre processes and technology such as 100% inbound and outbound call recording, ongoing data cleansing as well as targeted key performance indicator reporting. Some of the industries and categories we partner with include, but are not limited to: Automotive | Charity | Real Estate | Travel | Finance | Retail & Dining | Technology | Franchise & Co-Ops | Beauty & Fashion Founded in 2009 by business partners Chris Torrisi and Paul McMahon, Impératif has been built on a foundation of years of contact centre experience. Impératif’s point of difference has always been that we treat our contact centre services as a discipline as opposed to just an add on. Our call centre team are hand chosen experts in their fields and devote their time to honing and executing their craft, while keeping one step ahead of the rest of the world in their area.