In-house training courses customised to address your specific development objectives Workshops focused on building resilience, improving communication, developing confidence and strengthening relationships Courses ranging from half a day introductory through to 2 day highly participative workshops Content and delivery tailored to match the skills, abilities and experiences of each training group Training programs delivered with outstanding success across a diverse range of industries and organisations What are Soft Skills? Soft Skills are the life skills we use every day to communicate and interact with other people, both individually and in groups. People who have worked on developing strong Soft Skills are usually more successful in their professional and personal lives. We are not born with good communication skills; like any other skill, they are acquired through trial and error and repeated practice. Why are Soft Skills important? Training helps individuals to know, understand and practice one or more of those skills identified as ‘Soft’ – human or non-technical. When an employer is building a job profile for a role in their organisation or business they will identify the qualifications, experience and technical or job-specific skills they want from an individual as well as identifying the Soft Skills that are necessary for the role. This combination makes up the employability skills set. Soft Skills can be less tangible than job-specific skills but may measure, for example, behaviours expected within the organisation or a specific role and can describe both positive and/or negative behaviours.